|Title:||Introducing socio-technical changes through “Mobile First” in the Museum Application Domain|
|Publication:||MW18: Museums and the Web 2018|
The idea of supporting a certain group of people in the Museum Application Domain by offering information systems is well established. In the past all considerations regarding information delivery were centered solely on the customer endpoint. From early audio guides, through video screens, to interactive information panels— that point of view has never changed. The content and interfaces have been directed towards the patron in an on-premise setting.