Reporting to SFMOMA’s Chief Content Officer, the Director of Digital Experience serves as lead strategist, UX expert, and program manager for all public-facing digital platforms, including websites, apps, digital signage, and in-gallery interfaces. This position conceives new digital experiences that engage and inspire our diverse audiences; oversees the information architecture, development, and routine maintenance of these projects and platforms; manages cross-functional project teams that include both SFMOMA staff and outside vendors; and ensures a user-friendly experience across the board. The Director of Digital Experience oversees an in-house development and production team, collaborates closely with designers and media producers elsewhere in the Content Strategy and Digital Engagement division, and strategizes with diverse constituencies around the museum in order to deliver experiences that support the museum’s mission and revenue goals.
The ideal candidate will have a minimum of five to seven years of professional experience leading the digital strategy for a complex arts organization, with a proven track record of developing and managing successful websites, apps, and other digital experiences. (Applicants will be expected to submit a portfolio of past projects with a brief description of their role in each project.) Note that SFMOMA tends to be a consensus-driven organization, and achieving the museum’s ambitions in the digital arena requires navigating a host of stakeholders and agendas. As a result, candidates must be able to demonstrate a effective communication, collaboration, and management skills.
For a full job description and application information, visit SFMOMA’s Snaphire listing for the position. Application window closes July 15, 2018.