Head of Digital Experience

Come work at America’s first museum of modern art! The Phillips Collection is seeking an experienced professional who will manage the Phillips’ digital visitor experience.

The Head of Digital Experience will implement the museum’s strategic digital initiatives to foster engagement with works of art across a broad array of platforms including but not limited to apps, virtual tours, A/V, digital signage and in-gallery interpretation. Liaises with colleagues across the museum to develop and coordinate projects that support the Phillips’ Collection’s strategic goals.

Reporting to the Director of Strategy and Operations, who oversees digital strategy, the Head of Digital Experience serves as digital subject matter expert and project manager for onsite and online digital initiatives. This position will implement strategy, providing guidance on industry best practices and products, trends and opportunities. They have primary responsibility for total institutional digital project direction and the crafting of institutional work flow and timelines. Leads a cross-divisional digital team to conceive and produce new digital experiences that engage and inspire our diverse audiences; oversees the information architecture, development, and routine maintenance of these projects and platforms; and ensures a user-friendly experience across the board. The Head of Digital Experience will apply their technical knowledge of A/V and UX to new online, onsite museum, and off campus community (THEARC) initiatives and has the capacity to direct an A/V/ UX technical expert and a manager of digital content. Working collaboratively with colleagues across the museum to create strategic, synergistic programs that leverage the power of technology, advance the museum’s mission and commitment to diversity, equity, accessibility, and inclusion (DEAI), and increase audience engagement.

The Head of Digital Experience is responsible for providing creative, comprehensive management in the development and implementation of all aspects of the Phillips’ new digital engagement framework. Assists in the development of short- and long-term technology and infrastructure planning to the Phillips’ strategic and operational goals. Facilitates universal access to the Phillips’ collections and programs through engaging digital platforms. Engages with various stakeholders to ensure the museum is maximizing opportunities to broaden its audiences and connect with the next generation of visitors. Collaborates on technology-related grants. Provides A/V and technology guidance and support for museum online and onsite events, including lectures, talks, digital exhibitions and live streaming initiatives.

Salary is $70,000 – $80,000, commensurate with experience.

To view the full job description and apply for this opportunity, visit https://www.phillipscollection.org/employment.

The Phillips Collection is an equal opportunity employer of qualified individuals with diverse backgrounds and experiences. All employment decisions and personnel actions are conducted without regard to race, color, religion, creed, sex, sexual orientation, pregnancy, childbirth or related medical conditions, national origin, age, physical or mental disability, genetic disposition or carrier status, marital status, veteran status, personal appearance, gender identity or expression, family responsibilities, matriculation, political affiliation, or any other category protected under applicable federal, state, or local law.