IT Support Specialist at Smithsonian American Art Museum and Renwick Gallery in Washington, DC

Applications due by Monday, October 31, 2022

Join the Information Technology team of the Smithsonian American Art Museum and Renwick Gallery in Washington, DC. You will be a key member of the technology team, providing user support with a focus on customer service and technology to support the daily operations of the museums.

Salary and Benefits

This is a permanent US Federal position in Washington, DC at GS-09, from $61,947–$80,532 /year. It includes full Federal health, retirement, and leave benefits. While there is the opportunity for some scheduled telework, a remote hire is not possible due to need for on-site work supporting hardware and network infrastructure at the museum buildings in Washington, DC and Maryland. US citizenship and ability to pass a background check required.

Duties

Technical Support and User Assistance for the Museum’s Staff – Providing desktop user assistance troubleshooting hardware & software, helping install and configure workstations and peripherals
Design, Control, and Maintenance of Museum Technology- Installing, monitoring, and maintaining hardware and software and audiovisual equipment

Learn how to apply at AmericanArt.si.edu/about/careers/job-information-technology