Salesforce Admin/CRM Technical Lead

Minneapolis Institute of Arts (Mia) is hiring a CRM Technical Lead to help the museum drive one of its major customer-centric strategies. Mia is nearly finished with a complete, integrated roll out of, ticketing, retail POS and a new points+rewards system. Come join our dynamic team and help us complete the project and delight our audiences with personalized experiences.

The Customer Relationship Management (CRM) Technical Lead will have a vital role on a dynamic, cross-functional team that is responsible for implementing and enhancing CRM best practices at Mia. The CRM Technical Lead will serve as a Salesforce Administrator, and will provide training and support across the museum to enable staff to gain insights from customer data, provide personalized service and develop effective visitor experiences across all audiences.

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