Senior Manager, Interpretive Content and Technology

Come join the team at Woodland Park Zoo!

This position is responsible for managing and overseeing the development and implementation of theory-informed and evidence-based engagement tools which foster empathy, build conservation identity, and engage and empower audiences to make conservation a priority in their lives. This position works with internal partners to achieve key mission-specific outcomes through exhibit content and interactivity.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Provide direction to create innovative, relevant, and responsive interpretive content, signs, exhibit elements, and technological interactives.
  • Cultivate active partnerships with technology developers, researchers, and other innovative engagement thinkers.
  • Foster opportunities for new technology applications at the zoo.
  • Collaborate with Audience Research staff to develop and implement comprehensive evaluation plans of interpretive projects, exhibit engagement, and technology interactives.
  • Collaborate with internal partners to develop, test, and implement technology solutions appropriate to their broader initiatives (e.g. building the capacity for distance learning solutions).
  • Stay informed of new trends and research in behavior change, guest engagement, universal design and inclusion practices, and technology applications.
  • Under direction of the department’s senior leaders work with the Development Department to write proposals and grant reports; participate in fund-raising and donor cultivation efforts.
  • Serve on the department’s management team and work with other zoo leaders to help ensure smooth, effective operations and programs to meet strategic outcomes.
  • Develop and manage program and grant budgets, expenses, and financial records.
  • Represent the zoo at internal and external meetings and conferences that serve to strengthen the zoo’s position as a leading conservation education organization locally and nationally.
  • Other duties as assigned.

QUALIFICATIONS

  • Bachelor’s (B.A. or B.S.) degree from an accredited four-year college or university in conservation, biology, science education, community engagement, or related field of study; and ten or more years of experience in exhibit, interpretive and program design and/or developing and leading behavioral change initiatives; or an equivalent combination of education and experience.
  • Working knowledge of UX/behavior design, as well as emerging technology trends and solutions.
  • Familiarity with creative software applications, coding, and/or audio-visual technology.
  • Proficient and experienced with Microsoft Office applications: particularly Word, Excel, PowerPoint, and Outlook.
  • Demonstrated experience testing and validating technology applications to integrate effectively in informal learning/interpretive environments.
  • Ability to consider end user perceptions.
  • Proven track record of adaptability and creativity in dynamic work environment.
  • Proven ability to communicate ideas clearly and effectively.
  • Entrepreneurial and revenue focus. Ability to identify and implement creative and dynamic earned and contributed revenue opportunities which connect participants to the zoo’s mission.
  • Ability to lead and motivate teams, bring in and support different perspectives, and to work with diverse populations and a variety of stakeholders (staff, executive leaders, donors, board members, contractors, volunteers, and members/visitors, etc.).
  • Ability to set priorities and manage multiple tasks, agendas, and projects in a fast-paced environment with high energy and creative problem-solving skills.
  • Ability to oversee programmatic operations and manage supervisory and front-line staff.

PHYSICAL DEMANDS

  • This position may be required to lift up to 30lbs.
  • Reasonable accommodations may be made to perform essential functions.

WORK ENVIRONMENT

While performing the duties of this job, the employee is exposed to a typical office environment and/or outdoor weather conditions. The noise level in the work environment is usually moderate.

SPECIAL NOTE: Digital portfolio or weblinks of past work requested at time of application.

APPLICATION DIRECTIONS: Applications are accepted online through our Jobs Page (zoo.org/jobs). Cover letter and resume are required.

APPLICATION DEADLINE: Applications will be accepted until the position is filled.

Woodland Park Zoo is an equal opportunity/affirmative action employer, dedicated to a policy of non-discrimination in employment on any basis including race, color, age, sex, religion, national origin, disability, veteran’s status, sexual orientation, or gender identity/expression.