Web Content Coordinator

The Corporation of the Fine Arts Museums is seeking a Web Content Coordinator. This role provides direct support to the Director of Digital Strategy.  The Web Content Coordinator performs a wide variety of administrative and editorial tasks requiring responsibility, initiative, accuracy, diplomacy, tact, and problem solving skills. This position works effectively and collegially with a broad range of staff members.

Typical Duties and Responsibilities:

  1. Manages the publication of regular content updates on all FAMSF web properties (excluding the online store) including entering text and image-based content into the Content Management System.
  2. Proofreads, and formats text as needed, verifying the correct display of content, and routing content for internal approvals. Checks markup and formatting of content. Troubleshoots minor issues with web production.
  3. Closely tracks and maintains current production schedules utilizing project management systems like Asana to ensure content launches and is delivered on time. Consolidates and compiles content edits for web pages and other related projects. Communicates production timelines, deliverables, and updates to appropriate teams.
  4. Assists with the creation and the regular updates of a website style guide.
  5. Routes and traffics content and visual assets internally and externally. Works with Marketing, Communications, Education, Photo Services, Membership and other appropriate teams to proactively pursue and ensure content is current and relevant across the websites.
  6. Assists in developing and maintaining image/asset workflow in tandem with Marketing, Communications, Education, and Photo Services teams. Helps clear rights for image usage in non-commercial channels, as appropriate.
  7. Regularly creates reports analyzing web analytics. Primary manager of quarterly web reporting; responsible for data compilation and messaging to the appropriate outside departments.
  8. Keeps abreast of current digital trends and industry best practices. Regularly conducts research and attends industry relevant workshops and trainings.
  9. Performs administrative duties, including processing payments to vendors; scheduling meetings and taking minutes.

Minimum Qualifications:                                                                   

Education: Bachelor’s Degree from an accredited college or university.

Work Experience: Three years of digital and/or editorial project coordination experience in museum, creative agency or online publication.

Skills and Abilities:

  • Excellent written, oral, and interpersonal communication skills, and the ability to work effectively with individuals and groups.
  • Ability to work simultaneously on multiple projects, maintain commitments, and meet strict deadlines in a highly demanding and fast-paced work environment.
  • Experience working with authors and subject matter experts on content development.
  • A high level of initiative, problem solving skills, organization, and project management capabilities.
  • Strong knowledge of English language, grammar, and written word, including basic copywriting skills; knowledge of Chicago and AP style.
  • Understanding of UX disciplines, information architecture and user-centered research and design methodologies.
  • Ability to create and edit visual assets for web and digital platforms in Adobe CS.
  • Knowledge of modern office methods, practices, and procedures; filing and organizational systems.
  • Computer proficiency, including Microsoft Office, database management, and project management software.
  • Ability to exercise sound judgment, tact, and diplomacy.
  • Flexibility in meeting shifting demands and priorities.

Desired Qualifications:

  • Knowledge of HTML markup.
  • Experience using content management systems like Drupal or WordPress.


Step 1 of the pay range is $24.19 per hour.

This Union position is full-time, and has a full benefits package including medical, dental, vision and generous vacation, sick, and holiday policy.

Application Deadline: March 10, 2021

APPLY: https://famsf.snaphire.com/jobdetails?ajid=u0UR7

COFAM is the Corporation of Fine Arts Museums and is the privately funded non-profit corporation which supports the Fine Arts Museums of San Francisco, a department of the City and County of San Francisco.

COFAM is proud to be an equal opportunity employer and is committed to a policy of nondiscrimination in all phases of employment in accordance with all federal, state, and local laws. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

The Fine Arts Museums of San Francisco are the city’s largest public arts institutions and comprise the de Young and the Legion of Honor museums. The de Young, designed by Herzog & de Meuron and located in Golden Gate Park, showcases American art from the 17th through the 21st centuries, international contemporary art, textiles and costumes, and art from the Americas, the Pacific, and Africa. The Legion of Honor displays a collection of over 4,000 years of ancient and European art including Auguste Rodin’s The Thinker and houses the Achenbach Foundation for Graphic Arts in a Beaux-Arts style building overlooking Lincoln Park and the Golden Gate Bridge.