Douglas Hegley, Chief Digital Officer at The Metropolitan Museum of Art, has been at the forefront of digital transformation work in the cultural heritage sector for more than 20 years. With his background in psychology, he uses a human-centered approach that always puts people first. During his career he has helped create collaborative technology operations and to deliver engaging digital content. That work started out in 1997 at The Met, and continued at the Minneapolis Institute of Art in 2011 as the Chief Digital Officer, where he set the vision and strategy for digital media and technology, while also working on new leadership models, strategic planning, and cross-functional collaboration. In 2020, he returned to The Met as the Chief Digital Officer. Mr. Hegley is a strong advocate for productive and transformative organizational change, keeping pace with technology innovation and new business models. He has been recognized by his peers as a leader in the field, is a frequent public speaker, and has served on boards and committees at city, state, regional and national levels.