Member

Laura is a partner at Frankly, Green + Webb, a consultancy providing digital and mobile strategy, research and experience design to the cultural sector. With 25 years in the cultural sector, Laura specializes in
working with organizations to develop and improve digital
services. With extensive business experience, Laura helps
teams shift what they do by changing how they do it. Adept at
interpreting and communicating complex insights and data,
she gets to the heart of the information to support great
decision-making and inspire action.

Laura’s work as a researcher and consultant is grounded in
her experience designing, implementing and managing
museum projects. She has hands-on experience across the
project lifecycle from initial research and needs assessment
through formative research, development, testing,
deployment and summative evaluation.

Laura, has worked with dozens of cultural institutions
including the Smithsonian, the US Holocaust Memorial
Museum, the Metropolitan Museum of Art, SFMOMA, Natural
History Museum Alcatraz. She has served on the board of
MCN and regularly speaks and writes on digital research and
practice.