Steven Smith

I am a digital consultant at KPMG advising organisations about their digital strategies, implementing digital transformation and how to use digital technologies and platforms to improve the customer experience. rnrnPrior to joining KPMG and with a degree in history and classical studies, I have been advising in the cultural sector since 1996 when I wrote for the Australian Govt the Digitisation of Collections Report. Since then I've delivered papers at three MW conferences in North America and advised most of Australia's national collecting agencies and government arts agencies on Web strategies and how to improve their online presence. rnrnrnrn